Justifying Outreach Education
Posted 19 May 2012 - 06:09 PM
Thanks in advance for any ideas!
Posted 20 May 2012 - 03:36 AM
In my experience, it's pretty hard to change management's mind about such things. They either see the importance, or they don't. And IF they don't, it can be almost impossible to convince them.
It's probably hard to make a financial case, unless you can show that it increases requests.
Personally, I'd make somewhat of a moral case: it's just a service that you ought to offer, simply because it's good for your patients for your referring hospital staffs to be better educated.
It shouldn't cost your program too much as long as you guys can do most of the presentation development while your at work anyway.
Posted 20 May 2012 - 07:19 PM
Posted 23 May 2012 - 03:03 AM
Are you the only game in town or are there other competing Ped/Neo teams in the area? If you are it, that makes it more difficult. If there is competition then have you gained or lost market share and what is the other program doing for their customers?
Consider surveying sending hospitals as to why they choose your program over another. Is it that you help them better manage the kids or provide great support and what else do they need to help them in deciding where to send patients?
If you your program can help educate sending hospitals in the following;
•Earlier recognition of cases beyond their limits that require transfer to your facility so kids shipped earlier and are not as sick when you get them
•How to better manage patients till you arrive rather than making them sicker they are in better condition.
These two items can have a significant impact on how sick the kids are when they arrive at your facility. The less critical they are then the less time they are likely to spend in the hospital. With some capitated rates of programs like Medicaid and some private insurance plans the sooner you get the kid out of the hospital typically the better the hospital does financially. It is all about the bottom line unfortunately
Posted 23 May 2012 - 10:23 AM
Sean G. Smith, RN-Alphabet Soup